Cancellation policy

Purchase Options & Cancellation Policy

Thank you for choosing Isolate Artistry! Please review our policy regarding purchases and cancellations below:

Purchase Options

We offer a variety of products, including:

- Physical products (lash solutions, accessories, etc.)

- Digital products (online courses, downloads, training guides)

All purchases are processed securely at checkout. You will receive an email confirmation after your order has been successfully placed.

Please double-check your order before completing your purchase. We are not responsible for incorrect product selection, duplicate orders, or typos in contact/shipping information.

Order Cancellations

We begin processing orders as soon as they’re received to ensure fast shipping. Because of this:

- Physical Product Orders:
Cancellations are only accepted within 1 hour of purchase. After this time, we cannot guarantee changes or cancellations.

- Digital Product Orders:
All sales are final. Due to the nature of digital content, cancellations and refunds are not permitted once access is granted.

If you need to request a cancellation and you're within the 1-hour window, please email us at contact.isolateartistry@gmail.com with your order number.